ColorTonerExpert Reviews

Thank you, I'm very happy I recieved my Samsung replace ink cartridge in a timely manner. Works great, looks great and best of all more then $50 cheaper! Then regular online/ instore purchase. I will definitely be back to order more. Thank you! :)

September 14,2012 - I didn't notice dates on the other reviews on this site.
I am not associated in any aspect with colortonerexpers.com but, I was searching reviews on them. I noticed that from 2007 to 2010 the reviews were mixed enough to question whether I would take a chance. The reviews for 2011 to Present are on the high end. Also the Los Angeles BBB has given them a green light.

Just don't rely on this site to make your decision - check several independent sites and industry blogs to make your decision.

First they sent me the wrong toner cartridges. They didn't fit and the label did not have my Epson printer on it. OK. I had to call them several times to discuss this matter, because they didn't return my calls. Then they had me return the cartridges--and they sent me the wrong cartridges again! I had to hound them again for a week before I could get someone on the phone to discuss it. I sent them pictures proving that the cartridges were the wrong ones. They wouldn't admit that they sent me the wrong cartridges. Now I have to go through the process all over again. Their shipping department has problems. But the quality of their Customer Support Department is inexcusable.

Watch out! This company will rob you! We paid over $400.00 for toner and a drum unit. Neither part was of quality. Print was impossible to read. Colortonerexperts told us that we would have to get a refund from Xerox. Xerox said they do not sell to this company. Now colortonerexpert will not refund our money. Beware they are crooks!

I bought from ColorTonerExpert because the cartridges are cheaper but the printing quality matches that of the original.